Unveiling the Mystery: CMMS vs. EAM – Choosing the Right Asset Maintenance Management Solution for Your Business

SSG Insight
  • Published date: 21 December 2023
  • Author: Louise Simpson

Managing your asset maintenance management with CMMS or EAM


Our commercial team often get asked: “Your website positions the Agility system as a CMMS and as an EAM, but which is it, and what’s the difference?”

It is a great question, and yes, Agility can be both! In this article, we’ll delve into the core differences between CMMS and EAM, explore the benefits each brings to the table, and guide you on which system might be the perfect fit for your organisation.

In the realm of asset management, two powerful tools often take centre stage: Computerised Maintenance Management Systems (CMMS) and Enterprise Asset Management (EAM) systems. While both aim to optimise operations and prolong asset lifecycles, they serve different purposes and cater to distinct organisational needs.

Let’s look at the basics and the benefits both in general terms and briefly to establish an understanding of the difference…

Understanding the Basics (in brief):

CMMS (Computerised Maintenance Management System):

A CMMS is primarily designed for the management of maintenance activities. It acts as a centralised hub for scheduling preventive maintenance, tracking work orders, managing inventory, and monitoring equipment performance. The focus is on streamlining day-to-day maintenance tasks to ensure equipment reliability and minimise downtime.

EAM (Enterprise Asset Management):

EAM, on the other hand, is a broader system that encompasses the functionalities of CMMS but extends its reach to cover the entire lifecycle of assets. This includes planning, procurement, installation, operation, maintenance, and disposal. EAM provides a comprehensive view of asset performance, enabling strategic decision-making for long-term sustainability.


Benefits of CMMS (in brief):

  • Improved Maintenance Efficiency: CMMS systems excel at scheduling preventive maintenance, reducing unplanned downtime, and enhancing overall maintenance efficiency.
  • Cost Savings: By proactively managing maintenance, organisations can avoid costly breakdowns and extend the lifespan of equipment, leading to significant cost savings.
  • Inventory Management: CMMS allows for better control and organisation of spare parts, reducing the likelihood of stockouts and ensuring timely repairs.
  • Compliance and Reporting: CMMS helps organisations adhere to industry regulations by providing a systematic approach to documentation and reporting.


Benefits of EAM (in brief):

  • Holistic Asset Management: EAM provides a comprehensive view of assets throughout their entire lifecycle, facilitating better decision-making from acquisition to disposal.
  • Optimised Resource Allocation: With EAM, organisations can allocate resources strategically, balancing short-term maintenance needs with long-term asset performance goals.
  • Increased Asset Performance: By leveraging data analytics, EAM systems enable organisations to identify trends, predict failures, and optimise asset performance for maximum efficiency.
  • Compliance and Risk Management: EAM systems aid in compliance with regulatory requirements and mitigate risks associated with asset failure or non-compliance.


Choosing the Right System:

When it comes to choosing the right system, you need to go with what’s right for you, and it might be helpful to think about CMMS vs EAM this way:


  • Ideal for organisations with a primary focus on maintenance operations.
  • Suited for industries where the primary concern is minimising downtime and ensuring equipment reliability, such as manufacturing and healthcare.

For EAM:

  • Suitable for organisations with complex asset portfolios and a need for comprehensive asset lifecycle management.
  • Industries with high-value assets, like energy, utilities, and transportation, benefit from the strategic insights offered by EAM systems.



In the CMMS vs. EAM debate, the right choice depends on your organisation’s specific needs. If streamlined maintenance processes and minimising downtime are the primary concerns, a CMMS might be the ideal fit. For those with a broader scope of assets and a focus on long-term sustainability, an EAM system is the key to unlocking strategic asset management.

The most important thing when evaluating any system for your organisation is not necessarily whether it’s called a CMMS or an EAM (or whatever acronym they come up with next), it’s about what it can do for your organisation.  We highly recommend starting by carefully evaluating your organisation’s priorities and using them to guide you toward the solution that aligns seamlessly with your goals.  If it is an asset and maintenance management system you need, then definitely review CMMS and EAM systems, and of course make Agility top of your list! Agility asset maintenance management software has evolved over the last forty years to ensure that it can do all the above and much more.

We hope that has helped you to unveil the mystery between CMMS and EAM, and if you would like to understand more about how Agility could support your maintenance management, please contact info@ssginsight.com, or book a discovery call. We would welcome the opportunity to understand your specific challenges and goals, and to see if Agility could work for you.

Get in touch


Get in touch

If you want to know more about SSG Insight and our CMMS and EAM solution, contact us today.

Our team of experts will be in touch with you soon.