Customer Support

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As part of SSG Insight’s dedication to deliver exception customer support, our Agility training courses are recommended for every user. New customers will automatically enrol onto Day-to-Day Agility, ensuring you get the most out of your system as quickly as possible. Courses are carried out at our offices in either the UK or Australia, with on-site training available to suit your needs.

Day-to-Day to Agility

Use Agility effectively and get the most out of your system on a day-to-day basis. Learn how to navigate Agility and create, amend, and complete work orders.

65% of employees say that training positively affects their job. 


Take your Agility system use further. Learn how to extract more asset information, advanced work order usage, and create and use runtime or condition-based PPM schedules.

“The course was tailored to suit our needs, all points were explained thoroughly and the course was very informative.” Ian Harris, Finishing Maintenance Manager, Amitco

Training and Certification

Gain further knowledge of your Agility system. Control and record staff certifications, qualifications, and restrict work on specific assets.

“Great course, we can move forward with how we use certifications now.” Craig Elrick, Building Services, RS Components

Agility System Administration

Manage your Agility system further. Effectively establish your standing data, users, and system security.

Customers who train see a higher productivity rate of 37%.

Inventory Management

Manage seamlessly with Agility. Manage spare parts inventory and reduce out of stock situations, control costs, and stock value.

“Easy to understand, very informative, great training course.” Renata Zmejauskaite, Engineering Maintenance Planner, R&W Scott

Purchase Order Management

Generate and manage purchase orders. Reduce admin costs and introduce streamlined automated processes.

Training delivers a 24% profit margin increase.

Tailored training courses

Apart from our standard courses we also offer tailored training to meet your specific requirements. These courses can be undertaken at our training centre or on-site.

To discuss dates, prices, and requirements on any of our training courses please contact us by emailing or call 01924 200344 for the UK / 1300 784 352 for Australia.