CMMS – Computerised Maintenance Management System

Streamline maintenance with Agility CMMS by SSG Insight for enhanced efficiency, asset management, and reduced downtime.

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How SSG Insight’s CMMS Enhances Efficiency

Agility CMMS integrates advanced asset management, efficient work order tracking, and preventive maintenance scheduling. It offers real-time mobile access, enhancing workflow efficiency and enabling on-the-go updates. The system’s dynamic scheduling and detailed reporting tools provide actionable insights for data-driven decisions. Agility CMMS optimises maintenance activities, reduces costs, and extends asset life. Its scalability and flexibility fit various industry needs, ensuring compliance and improved maintenance performance.

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Why choose SSG Insight’s CMMS?

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Trusted Industry Experience

With over 40 years in the industry, SSG Insight brings a wealth of expertise and stability to your maintenance management needs. Our team of seasoned experts has a deep understanding of diverse industries, ensuring tailored solutions that meet your specific requirements. We prioritise long-term relationships with our customers, fostering trust and reliability. Organisations choose Agility CMMS not only for its robust features but also for the assurance of partnering with a reputable company committed to delivering excellence.

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Customer-Centric Approach

At SSG Insight, we pride ourselves on being industry experts who work closely with our customers to understand their unique business needs. We go beyond providing software solutions; we build partnerships focused on achieving mutual success. Our customer-centric approach involves continuous feedback loops and proactive support, ensuring that Agility CMMS evolves with your business. Choose Agility CMMS for personalised service, deep industry knowledge, and a commitment to helping you achieve your maintenance management goals.

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Seamless Integrations

Agility CMMS offers unparalleled flexibility with seamless integrations across all your business systems. Whether it’s ERP, accounting software, or IoT devices, our platform effortlessly connects with your existing infrastructure. This integration capability eliminates data silos, enhances operational efficiency, and provides a holistic view of your maintenance operations. By consolidating information from various sources into one unified platform, Agility CMMS empowers your team to make informed decisions and optimise maintenance strategies.

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Mobile Solution for On-the-Go Maintenance

Experience unparalleled mobility with Agility CMMS’s dedicated mobile app. Access critical maintenance data anytime, anywhere, even while offline. The mobile solution enables technicians to receive work orders, update task statuses, and access asset information in real-time, improving responsiveness and efficiency. With intuitive user interfaces and offline capabilities, our mobile app ensures that your maintenance team stays productive and connected, enhancing overall operational agility.

The Hidden Costs of Not Having a CMMS in Today’s Environment

In the dynamic world of modern business, optimising operational efficiency is crucial for staying competitive. One area where organisations could fall short is in the management of their assets and maintenance processes. While many businesses prioritise return on investment (ROI), they may overlook the significant costs associated with neglecting maintenance management. With multiple decades of experience in this industry, we have seen the true cost of not having a system in place, including:

 

Lack of Centralised Data and Information

Without a CMMS, maintenance data is often scattered across spreadsheets, paper documentation, and disparate systems. This often causes inefficiencies amongst maintenance teams with time wasted on searching for information. Having data in disparate systems can also contribute to poor decision making, as a lack of a unified view and complete visibility makes it difficult to analyse trends.

Increased Downtime and Reactive Maintenance

By not adopting a proactive approach, and relying on reactive maintenance increases the risk of unexpected equipment failures. This can cause high levels of unplanned downtime, leading to operational disruptions. Organisations often experience higher costs as emergency repairs are typically more expensive than scheduled maintenance, and assets may suffer from premature wear and tear.

Inventory and Spare Parts Management Issues

Effective inventory management goes beyond merely stockpiling of spare parts; it’s about strategically optimising resources to minimise downtime, control costs, and ensure the longevity of equipment. Manual inventory tracking may make it difficult to predict stock levels, causing stockouts or overstocking.

Compliance and Safety Risks

Neglecting maintenance not only jeopardises asset reliability, but also compromises workplace safety and regulatory compliance. Meeting these requirements becomes challenging without a CMMS as manually maintaining records can be time consuming and lead to human error, and lack of proper documentation can complicate audits. Organisations will also face a higher risk of accidents if safety inspections and maintenance tasks have not been adequately tracked.

Inefficient Work Order Management

Using paper-based or spreadsheet systems can result in lost or misplaced work orders, leading to tasks being forgotten or delayed, and they may be prone to errors when created manually. Without a centralised system, it can be challenging to prioritise work orders, and maintenance teams may experience inefficient scheduling. Manual processes also makes it hard to maintain comprehensive historical records of works orders, hindering analysis and continuous improvement efforts.

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wienberger logo Greggs logo yellow and blue ABN blue logo herrco orange logo wavin logo blue and white bakkavor blue logo bohoo logo black writing, fashion brand
wienberger logo Greggs logo yellow and blue ABN blue logo herrco orange logo wavin logo blue and white bakkavor blue logo bohoo logo black writing, fashion brand
wienberger logo Greggs logo yellow and blue ABN blue logo herrco orange logo wavin logo blue and white bakkavor blue logo bohoo logo black writing, fashion brand

Agility Mobile

Flexible and scalable, Agility has delivered real outcomes for organisations of all sizes. Agility Mobile is a fast, agile CMMS and EAM mobile application that enables users to access and update information on the go. Our dedicated mobile app is accessible to all users, no matter their digital skill set. Maintenance teams can view work order details, complete compliance checks, add comments, and quickly mark jobs as completed. Agility Mobile helps maintenance teams to achieve operational efficiency by:

  • Proactively reducing downtime
  • Simply generating work orders & decreasing work order backlog
  • Push notifications to enable swift response
  • Reduce maintenance costs
  • Easily assigning the right labour resource to the job
  • Improve visibility across the workforce with a digital audit trail
  • Ensuring parts are in stock
  • Streamlining operations
  • Accessing real-time data anytime, anywhere
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Harness the Power of Your Data by Integrating Any Business System

By harnessing the power of IoT technologies, and integrating them with a CMMS, organisations can revolutionise their maintenance practices and drive significant improvements to operational efficiency. Our cutting-edge integration solution, Agility Connect, seamlessly connects with any external business system, enabling you to harness the power of your data to drive actionable insights and enhancing efficiency across your organisation. Integrate core business systems, from enterprise resource planning software or finance systems, to IoT sensors and devices, to automate workflows, connect all your data for insightful decision making, and save time across departments.

Brickworks, a brand of Persimmon Homes Group, are one of the UK’s leading housebuilders. Previously the team at Brickworks used paper documents and excel spreadsheets to manage their maintenance, but searched for a CMMS solution to streamline their maintenance and reduce time spent on admin. Since implementing Agility CMMS, the team have benefitted from integrating with Meerkat, with Matthew Wride, Maintenance Engineer explaining:

The other thing we are looking at are systems integrations with Agility CMMS. We have already integrated with Fletcher Moorland’s Meerkat system, and it has enabled key equipment in our factories to talk to Agility. For example, high temperatures or vibration alarms are linked to Agility and jobs can be automatically created which means that our team leaders have information extremely quickly, straight to their phones telling them that something needs to be actioned. This has saved us a lot of time already and avoided costly issues. We are looking at other systems we could potentially integrate with which may also help us to save valuable time, money, and effort.

Herrco Cosmetics, a bespoke beauty and cosmetic manufacturer that develop organic based products, approached SSG Insight when they were looking for a CMMS that would improve their current processes that heavily relied on excel, checklists and schedules. They are a technologically advanced business and a Smart Factory, that have integrated various IoT devices and business systems with Agility. Derek Herrmann, Managing Director, discussed their integrations with us:

We are a technologically advanced business and a Smart Factory, from our cosmetic product innovations to equipment like the sensors and cameras that we have in place, and our systems. With Agility we have a system that is future proofed and will advance with us.. We are pleased to have integrated Agility with our other business systems such as our purchasing system Winman. As all our engineers will be managing their own procurement, this link between the systems will make it easier for them and for Finance.

How can Agility CMMS support you to elevate your maintenance management?

Preventive and Predictive Maintenance

Implement an effective scheduled maintenance strategy to avoid costly, unplanned downtime. Easily plan preventive maintenance servicing for assets and ensure critical spares and staff are available. Integrate IoT sensors for condition-based monitoring and automatically trigger work orders as asset conditions change. Use this insight for proactive, predictive maintenance and improve output, extending asset life cycles while dramatically reducing downtime.

Scheduling and Planning

Access Agility’s scheduling board for a centralised calendar view of scheduled and unscheduled maintenance task progress. Save time and resource by automatically deploying jobs to staff based on skill set and availability. Set out compliance checks and risk assessments with each job to ensure your team meets best practices and standards and completes the job safely every time.

Resource Management

Keep track of your internal workforce availability and scheduled jobs, as well as contractor’s jobs and when they will be onsite, to ensure everyone works efficiently. In Agility, you can access an employee record with details about their experience and certifications. Receive alerts before certificates expire and proactively schedule training so you are never short of a qualified engineer to do the job right the first time.

Work Order Requests

Capture all maintenance requests on the go with Agility’s easy-to-use helpdesk accessed on desktop, or via the dedicated AgilityMobile app. Streamline reactive work with Triage Helpdesk and include job information, imagery, compliance checklists and priority labelling so it’s effectively deployed to the right team member. With AgilityMobile, your maintenance team can efficiently manage time and reduce admin costs by easily self-allocating tasks as they come through.

Reporting and Dashboards

Access a suite of reports and dashboards to track scheduled maintenance, work order progress, maintenance costs and more. Tailor each live dashboard with relevant data and graphs, and export audit-ready reports the moment an unannounced inspector arrives on site. Track KPIs and pinpoint ways to enhance profitability and efficiency with data-driven decisions.

Asset Register

Optimise your assets and monitor their availability across multiple sites including recording crucial asset information like serial numbers and associated critical spares. Agility enables you to drill down into asset lifecycle history such as meter readings and maintenance costs, and with added visibility of historical job requests, you’ll have an audit trail in place for every asset.

Inventory and Purchasing

Efficiently manage all inventory including critical spares to ensure you always have optimal stock for all maintenance. See shared stock availability across sites, run replenishment reports and automatically generate purchase orders when stock gets low, and approve it at user level to control expenditure. With complete visibility, you will cut the cost of overstocking and avoid the risk of downtime due to missing critical spares.

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FAQs:

  • What is a CMMS?

A CMMS, or Computerised Maintenance Management System, is a software tool designed to streamline, manage and automate maintenance operations within an organisation. It centralises maintenance information, streamlines processes, and improves efficiency by tracking work orders, scheduling maintenance, managing assets, and recording maintenance history.

 

  • Who uses a CMMS?

CMMS solutions are used by maintenance teams and engineers across various industries, including manufacturing, healthcare, facilities management, utilities, and more. They are beneficial for maintenance managers, technicians, facility managers, and operations teams.

 

  • What are the benefits of having a CMMS?

A CMMS offers numerous benefits for organisations seeking to improve the efficiency, effectiveness, and cost management of their maintenance operations. Here are some of the key advantages:

    • Enhanced Productivity
    • Reduced Costs
    • Data-Driven Decision Making
    • Enhances Communication and Collaboration
    • Improved Asset Management and Lifespans
    • Enhanced Compliance and Safety

 

  • What are the main features of a CMMS?

The main features typically found in a CMMS are:

    • Asset Management: track and manage all assets, equipment and facilities
    • Inventory Management: manage spare parts, critical spare parts and equipment
    • Work Order Management: create, assign and track all maintenance tasks
    • Preventive Maintenance: schedule and automate routine maintenance tasks
    • Scheduling: plan and allocate resources for maintenance tasks
    • Mobile Access: update and access work orders in real-time
    • Reporting & Analytics: get insight into asset and maintenance performance
    • Integration Capabilities: integrate with external business systems such as ERP or IoT for enhanced functionality and one single source of truth

 

  • How does a CMMS improve maintenance efficiency?

A CMMS improves maintenance efficiency in several key ways:

    • Streamlined Processes: automate, prioritise and track work orders
    • Enhanced Preventive Maintenance: automatically schedule routine maintenance tasks and use historical data to predict potential issues before they occur
    • Effective Inventory Management: track spare parts and materials inventory, ensuring necessary items are in stock
    • Enhanced Communication: improve communications between maintenance teams and other departments
    • Centralised Data: store all maintenance-related information in one accessible location

 

  • Is a CMMS suitable for a small business?

A CMMS can provide numerous benefits to small organisations, helping to streamline maintenance operations and improve overall efficiency. Here are some of the key advantages:

    • Organised Maintenance: manage your assets and maintenance tasks more effectively if you have limited resources
    • Improved Efficiency: streamline processes and reduce operational costs
    • Scalability: scale your CMMS with your organisation to accommodate with increased assets and maintenance activities as the business grows

 

  • What industries benefit most from using a CMMS?

CMMS solutions can benefit all industries that manage assets and maintenance, here are just a few examples:

    • Manufacturing: Manage production equipment and minimise downtime
    • Facilities Management: Maintain buildings, HVAC systems, and utilities
    • Healthcare: Ensure compliance with medical equipment maintenance and patient safety standards
    • Distribution: Avoid penalties from missing key SLAs and ensure asset availability
    • Hospitality: Support maintenance of guest facilities and enhancing guest experiences

 

  • How long does it take to implement a CMMS?

Implementation time varies based on the system’s complexity, the size of the organisation, and the scope of deployment. It can range from a few weeks to several months. A thorough implementation plan, including data migration, training, and system configuration, can help expedite the process.

 

  • What training is required for using a CMMS?

Training is essential for successful CMMS adoption. It typically includes initial training during implementation for administrators and users, as well as ongoing training sessions to cover new features, best practices, and system updates.

 

  • Are CMMS solutions available as a cloud-based solution?

Yes, many CMMS solutions are available as cloud-based, which offer benefits such as remote access, scalability, automatic updates, and more.

Explore SSG Insight’s CMMS today

Request a demo of Agility CMMS to transform your maintenance operations with SSG Insight’s innovative solutions.

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