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Our vision and values

Our gold standards to deliver outcomes and constantly delight our customers.

Our vision is to be the global leader in innovative smart workplace management solutions that deliver game-changing results for our customers. With a passion for innovation, we are constantly working to provide our customers with game-changing ideas and highly intelligent solutions.

Regardless of being a technology company, people work with people. Our primary focus will always be developing relationships through innovation and positive outcomes that delight our clients. The pleasure in helping a client open doors to new potential is the biggest buzz that our team can get.

James MacPherson, Chief Executive Officer (ASPAC & Canada)

Our values


Delight our customers always aiming to exceed expectations.

Constantly innovate

Being proactive and bring innovative ideas to our customers’ table.

Deliver outcomes

We understand our customers’ business needs and deliver tangible outcomes.

One customer-centric team

We are one team acting together for the benefit of our customers; all accountable for customer success.

You can't improve something that you don't at first measure. We call this Discover, Deliver, Delight.

Learn More

For any EMEA clients requiring urgent telephone support... for their Agility system they should call 01924 203491 to speak to a helpdesk representative. All other enquiries should be directed to the support mailbox at or directly to the required SSG contact using their email or mobile number