Sitech is a subsidiary of Volkswagen AG and comprises Sitech Sp. z o.o. in Poland and Sitech GmbH in Germany. It specialises in the manufacture of metal structures for car seats for selected models of cars for Volkswagen, Audi, Skoda, and Seat. Over 1,200 employees work in three shifts on several production lines.
Sitech needed a transparent and unified process in their maintenance department. This needed to effectively oversee work planning, personnel management, worktime optimisation, and warehouse management.
The implementation of Agility at Sitech now provides them with an effective system for managing both planned and reactive maintenance, a history of works, creation of work schedules, and generation of performance reports. Using these reports it is possible to understand how improvements can be made to workflow across the organisation. Most importantly, Agility allows them to identify work efficiently to increase productivity and understand the relationships between the activities of the Maintenance and Manufacturing teams.
Agility’s flexibility allowed Sitech’s requirements to be fully configured, including adapting individual user functionality. An improved workflow was established for the Maintenance team within the Manufacturing Plant with relevant documents included as attachments in Agility. In addition, a user access authorisation system was created on the basis of the existing security requirements.
The initial implementation of Agility included:
Since the initial implementation of Agility, further work has been done with Sitech, including:
By using existing data and information, the implementation of Agility was relatively seamless and well received. Agility is now being used by 600 users in Sitech and allows them to understand their maintenance management processes and identify areas for improvement. Sitech uses Agility to report on KPIs, including MTBF, MTTA, MTTR and Pareto Analysis, and share this information throughout the organisation. Agility provides a detailed analysis of workload, employees, faults, and breakdowns so that Sitech have a complete understanding of their workplace, assets, and people.